Returns & Exchanges
RETURN POLICY
All items submitted for return must meet the requirements of our Return Policy in order to process a refund:
- Eligible return items must be unworn, unwashed and in the exact condition as received.
- Eligible returns items must have our authenticity tag still attached. If removed, the item is not valid to be returned, and any return is voided.
- Eligible return items must be received with the original box and or packaging/accessories. (Ex. Laces, Product Tags, Clothing Bags, Original Shipping Box or another Shipping Box etc.)
- Items that cannot be returned include: sale items, items under $100, items sold before their official release date or pre-owned item.
- All return requests must be submitted within 5 days of order receipt and/or shipped back within 5 days of the return request approval.
- For successful returns, items must be sent back in a dedicated corrugated fiberboard shipping box using the provided label, in order to maintain the condition of the item(s) original packaging. Please ensure shipping compliance to avoid return voidance.
If you believe the item(s) you received is not in the described condition, is damaged or defective, please reach out to help@bullseyesb.com and our customer service team will more than happy to assist you and resolve the order issue(s).
IN-STORE RETURNS
All returned item(s) will incur a 20% re-stocking fee or a $20 minimum (whichever is greater). This 20% fee must be paid before the original payment is returned to the original payment method. Refunds will only be issued to the payment method of the original order, excluding any original order shipping charges and or secondary charges in order to process the returned item(s). If we receive your return item(s) and there are any discrepancies upon inspection and/or the item(s) fail meet our requirements as seen in our Return Policy, the item(s) will not be refunded, and the return will not be accepted.
EXCHANGE POLICY
All items submitted for exchange must meet the requirements our Exchange Policy in order to process an exchange:
- Eligible exchange items must be unworn, unwashed and in the exact condition as received.
- Eligible exchange items must have our authenticity tag still attached. If removed, the item is not valid to be exchanged, and any exchange is voided.
- Eligible exchange items must be received with the original box and or packaging/accessories. (Ex. Laces, Product Tags, Clothing Bags, etc.)
- Items that cannot be exchanged include: sale items, items sold before their official release date or pre-owned items.
- All exchange requests must be submitted within 14 days of order receipt and/or shipped back within 5 days of the exchange request approval.
- For successful exchanges, item(s) must be sent back in a dedicated corrugated fiberboard shipping box using the provided label, in order to maintain the condition of the item(s) original packaging. Please ensure shipping compliance to avoid exchange voidance.
IN-STORE EXCHANGES
If the order contained multiple items, you must specify which item(s) within the order you wish to exchange along with the item(s) you wish to receive instead. If the item that you are exchanging for is less than the value of the item that you have previously purchased, you will receive a gift card for the difference in value. If we receive your exchange item(s) and there is a discrepancy upon inspection and or the item(s) fail meet our requirements as seen in our Exchange Policy, the item(s) will not be exchanged.